We at Rockhopper respect the privacy of visitors to our website and are committed to preserving your online safety by preserving your privacy whenever you visit or communicate with our website. We understand that visitors to our website are entitled to know that their personal data will not be used for any purposes unintended by them.
The aim of this policy is to set out the purposes for which, the manner in which and the justification for the collection and use of personal information that we may obtain about you. By either registering as a user of any services provided by us on our website and/or by using our website generally you consent and agree to this use by us. For the purposes of this policy, you as contracting party and possible (other) user/end-user are jointly referred to in this policy as “you” or “your”.
We ask that you read this policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use and process your personal data. ‘Process’ in this context means collect, share, store, transfer, use or otherwise act on information.
1. What information do we collect?
2. How do we collect the information?
Personal data can be collected in the following ways:
1.1 Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: the internet protocol (IP), location data, weblogs, traffic data, full Uniform Resource Locators (URL), page response times, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and any other communication information.
1.2 Any forms you complete on our website allow us to collect data such as registering for information. The information you give us may include your name, address, e-mail address and phone number.
1.3 If for any reason you communicate with our personnel via our website we may collect information about you.
1.4 We may store and process your information on our own information technology systems or on systems owned by third parties that may store and process our information on our behalf.
3. On what basis will we use the information about you?
There are a number of lawful bases for the processing of your information. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
3.1 Information stored or collected regarding you helps us improve the operation of our website and allows you to subscribe to news alerts about Rockhopper and its activities.
3.2 Information is used by our security systems to track events on the website and may be included in alerts of suspicious activity sent to the website administrator.
3.3 Information may be shared in the event that Rockhopper sells or transfers any part of the business to a third party.
3.4 We may share your details with third parties, including search engine providers, for the purposes of such things as website administration. We will only share your contact details with third parties where we have your consent to do so. We will not share your details for the purposes of third party marketing.
3.5 We may be required to process your information in order to comply with a statutory or legal obligation or in response to a search warrant or court order.
4. Your rights
4.1 You can opt- out of receiving communications relating to the Rockhopper Group at any time.
4.2 If you want to be removed from our mailing list(s), please log in to the Sign up for email announcements page and click “Unsubscribe”.
4.3 If for any reason you are unsure about the personal and account information we are holding in your name, please log in to the Sign up for email announcements web page and amend your details. If you are unable to change the information yourself, you can contact the Company Secretary at the registered office address.
4.4 You have the right to know what personal data (as defined in the GDPR) we keep about you. You can request details of the information that we hold about you by writing to the Company Secretary at Rockhopper’s registered office address. When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
5. How long will we keep your information?
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested;
- to comply with other law;
- to support a claim or defence in court.
6. Personal Data Storage and Security
6.2 Information we are provided with will be stored on secure servers.
6.3 You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security of data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.
7. Third Party Links
8. Contacting Us